Privacy policy

 

We value your privacy and are therefore transparent about what data we collect about you. We store all the data we collect in an online database that is properly secured. As we collect and process all data within Belgium, it is protected according to European privacy standards.

 

What data do we collect from you and why?

Statistics

When you surf to our website, we store certain data about you in statistics (Google Analytics). That data includes browser type, IP address, the operating system you use and the domain name of the website that sent you to our website. We use these statistics to analyse the browsing behaviour of our visitors and, on that basis, optimise our website for our users. The statistics are completely anonymous, so you have nothing to fear.

In addition, we also collect certain statistics when you read our newsletter. More specifically, this includes information about browser type, unique identifier and the number of times a link in our newsletter is clicked. We use this data to improve our newsletter or correctly analyse any problems.

Contact information

Through our website, we collect your contact information for our newsletter

  • Email
  • name

 

With whom do we share your data?

Only Reach Out for a Cause uses your data. We therefore do NOT share your data with third parties.

 

What is the retention period for your data?

Reach Out for a Cause keeps your personal data for 2 years after you unsubscribe from our newsletter and/or for 2 years after sending a contact form.

 

What rights do you have?

As a user, you also have a number of rights relating to your personal data. If you wish to invoke any of these rights, it is best to contact Reach Out for a Cause directly by sending an email to info@reachoutforacause.org We will do our best to process all requests within 30 working days.

 

Right of access and rectification

You have the right to inspect any personal data we collect from you. You can have any incorrect or incomplete data changed or deleted.

 

Right to be forgotten

A visitor always has the right to have their data removed from our databases.

 

Right to complain

If you believe that we have unlawfully processed your data, you have the right to lodge a complaint with the Privacy Commission.

 

Right to withdraw consent

Any user or visitor whose personal data is collected has the right to oppose the processing of that data.

 

Right to restriction of processing

You have the right to (temporarily) stop the processing of your personal data.

 

Modifiability

Reach Out for a Cause has the right to change this privacy statement should the need arise.

Cookies

What are cookies and why does Reach Out for a Cause use them?

The Reach Out for a Cause website uses cookies. These are small text files that your computer stores when you use our website. Among other things, they record information about your browser type, operating system, geographical location, website visit and your personal preferences.

Why do we use cookies?

Using cookies allows us to provide you with the best user experience. Thanks to cookies, we can:

  • Constantly optimising our website;
  • Remembering your preferences, so you don't have to enter or download the same information over and over again when using our website;
  • Improve the security and speed of our website;
  • Making our marketing more efficient so we can offer you a better service.
  • Collect anonymised usage data.

What do we not use cookies for?

We use the information we collect only within Reach Out for a Cause. So we do not pass on your data to third parties. Moreover, everything is processed anonymously.

 

What types of cookies are there and what are they for? 

We can divide the cookies we use into four categories:

  1. Essential cookies

Essential cookies are cookies that are necessary for a website to function. They allow basic functions such as page navigation, security and load time to work.

  1. Functional cookies

Functional cookies are cookies that track information about your choices and preferences on a website. For example, they remember your choice of language, login details or the region you live in.

  1. Analytical cookies

Analytical cookies collect information about website visitor behaviour and website performance. Based on the results, the website can be improved and visitors get a better user experience.

  1. Marketing cookies

Marketing cookies track the browsing behaviour of website visitors and compile a user profile on that basis. That profile is used to personalise the browsing experience and, for example, display personalised offers, advertisements, newsletters and the like that match your interests.

 

What cookies are set through our website?

 

First-party cookies 

Reach Out for a Cause mainly uses first-party cookies or direct cookies that serve to improve your user experience on our website. That is, they only collect information on our website itself. They control the technical part of the website and remember certain things about the visitor, such as language choice, page visited and time spent on the website.

Third-party cookies

  • We do not currently use third-party cookies

 

How can you disable cookies?

You can also disable cookies, delete them or adjust the settings for cookies, although in that case our website will no longer be able to work optimally. Do you want to adjust the settings for cookies anyway? Then you can find instructions for different browsers here:

 

Modifiability

We reserve the right to amend, add or replace this Cookie Policy from time to time. Such changes, additions or replacements will be brought to your attention via our Website and/or Services. If you do not agree with these changes, additions or replacements, please send an e-mail to info@ReachOutforaCause.org. If we have not received such notification within three working days after the changes, additions or replacements have been communicated to you via our Website or Services, you will be deemed to have accepted all changes, additions or replacements.

This cookie policy was last amended on 1 July 2025.


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